FAQs

FAQs


Welding Gas Cylinders

Why do you not charge rentals on your cylinders?

Here at Chorley Bottle Gas Ltd we own all our high pressure cylinders. We do not have to charge you rental prices as demanded by the big national companies such as BOC, Air Liquide, Linde Gas, Air Products and Energas. With us you never pay a penny in rentals. Simply pay for your gas along with a cylinder deposit of £50.00 and keep the cylinder as long as you need it! Remember we also do not charge for deliverys, collections, enviromental charges or any other hidden charges!

Where should I store my cylinders?

Containers should be stored in a well ventilated area. Some gases will require a purpose built area
Containers in storage should be properly secured to prevent toppling or rolling.
Protect containers stored in the open against rusting and extremes of weather.
Containers should not be stored in conditions likely to encourage corrosion.
Store full and empty containers separately and upright.
Containers held in storage should be periodically checked for general condition and leakage.

Can I transfer gas from one cylinder to another?

Never! This can result in serious and catastrophic accidents.

What happens if I lose my copy of the deposit receipt?

Unfortunately you will be unable to receive a refund without your original deposit receipt as proof of purchase. Please keep this safe!

How do I return an unwanted cylinder?

You can return your cylinder to us at any time for a full refund on your deposit. You must have your original deposit receipt to reclaim any moneys.

Can I swap my 10 Litre cylinder for a 20 Litre or 50 Litre cylinder using the same deposit? (Welding)

Yes, no problems you can swap between cylinder sizes or gas mixes.

Can I swap my Carbon Dioxide (CO2) for an Argon 5 cylinder using the same deposit?

Yes, no problems you can swap between gas mixes or cylinder sizes.

Do I need to pay another deposit if I need a spare or further cylinder?

Yes, a £50.00 deposit is needed to be paid for each additional cylinder.

Do your cylinders have an expiry date?

All gas cylinders require a HSE test usually every 10 years, an industry standard 'test ring' is located around the cylinder valve which shows when it should next be tested. Cylinders are safe to use after the date has passed, but they won't be refilled after being returned to us until they have been retested by one of our accredited test centres.

In the unlikely event of you purchasing a faulty cylinder, what should you do?

Bring your cylinder back to us as soon as possible. Once the cylinder has been returned and tested, if found faulty we will simply exchange the faulty cylinder with a replacement.

I think my cylinder has been under filled, what should I do?

Unlike our filling equipment, which has certified gauges which are routinely calibrated, typical gas contents gauges on your regulator are not, even the slightest knocks can affect them, if it reads less than 2/3 of stated pressure, it may be worth returning the cylinder to us for us to check.

Are all cylinders the same size?

Physical dimensions may vary slightly but contents remain the same
The weight of the cylinder may vary but contents remains the same.

Once I pay for my cylinder, does it belong to me?

No. Cylinders belong to Chorley Bottle Gas Ltd at all times. This also means that we are responsible for the cylinders maintenance and HSE testing. However, there are no time limits on how long you keep the Chorley Bottle Gas Ltd cylinder(s).

Do I have to pay a deposit on each and every cylinder?

Yes I am afraid you do. A £50.00 deposit has to be paid on all cylinders no matter which size you require, unlike other companies who charge you a bigger deposit the bigger the cylinder you require!  The deposit is fully refundable at any time, the FULL amount! You can keep the cylinder as long as you wish and on production of your original deposit receipt we will refund you ALL of your deposit paid. Unlike other companies who only partially refund your deposit or charge you an admin fee for deposit refund. With Chorley Bottle Gas Ltd you get all your deposit refunded no matter how long you have had our cylinder.

How do I purchase my first cylinder? (Welding)

Call into our depot to discuss your requirements and then choose your required gas mix, size of cylinder, pay for your gas and £50.00 deposit and away you go! Or give us a call to arrange a FREE same day delivery.

I haven’t got a Chorley Bottle Gas Ltd cylinder; can you fill my old bottles?

No. Sorry, it is illegal for anyone to fill a cylinder which belongs to another gas company

How old do I have to be to purchase a gas cylinder?

You need to be 18 years old to purchase a Chorley Bottle Gas Ltd cylinder

Will my regulator fit your cylinder?

Our Chorley Bottle Gas Ltd cylinders are fitted with standard industrial gas valves used by companies such as BOC, Air Products, Air Liquide and Energas. If you have been using an industrial gas cylinder previously, your regulators will fit.

Welding Gas

Why do you not charge rentals on your cylinders?

Here at Chorley Bottle Gas Ltd we own all our high pressure cylinders. We do not have to charge you rental prices as demanded by the big national companies such as BOC, Air Liquide, Linde Gas, Air Products and Energas. With us you never pay a penny in rentals. Simply pay for your gas along with a cylinder deposit of £50.00 and keep the cylinder as long as you need it! Remember we also do not charge for deliverys, collections, enviromental charges or any other hidden charges!

What is Nitrogen used for?

Nitrogen has many uses and is a popular purging gas used by refrigeration engineers and vehicle air conditioning firms.

What is Oxygen used for?

Oxygen is commonly and traditionally used with a fuel gas (propane, acetylene or propylene) for cutting, welding, brazing and soldering.

What is Pure Argon used for?

Pure Argon gas is suitable for all TIG welding and aluminum MIG welding. It is now also widely used in the manufacture of sealed double glazed window units.

What mix is Argon 5 and what is it used for?

Argon5 gas is a mix of 93% Argon, 5% CO2, 2% Oxygen.
It is suitable for MIG/GMAW welding. Thin section mild steel up to 4mm thick, sheet metal work and car repairs and can also can be used for TIG/GTAW welding stainless steel for non-critical applications. It is the most popular of all the welding gases.

What other names is Argon 5 known as?

Argon 5 is also known as Argoshield Light (BOC), Cougar 5 (Air Products), Corgan 5 (Linde Gas), Hobbyweld 5 (Hobbyweld Gas), MIG Shield 5 (Ryval Gas) and Exellar 5(Air Liquide).

Can your CO2 be used for paintball guns or airgun filling?

No. For these applications liquid off-take CO2 with a dip tube is required. We do not supply these at the moment but we will be doing soon.

Which CO2 cylinder do I use for which application?

  • Hydroponics & Plant Growing
  • Industrial Grade CO2
  • Welding Work
  • Industrial Grade CO2
  • Drinks Dispense
  • Food Grade CO2

All our CO2 is food grade which is a higher quality and purity than industrial grade so is more than suitable for industrial grade applications.

Do you sell Acetylene?

No, we do not sell acetylene at the moment but we are working on getting our own Chorley Bottle Gas Ltd cylinders. But, we are agents for Air Products UK, so we can supply you Air Products acetylene under their terms and conditions. Please give us a call to discuss further.

Is your Nitrogen oxygen free?

Yes, our nitrogen is 99.995% pure and free from oxygen.

Is your Nitrogen food grade?

No, although our nitrogen is 99.995% pure and free from oxygen, we cannot guarantee that it is suitable for food preparation or for food grade use.

My gas isn’t lasting long, what should I do?

Perform a check on your system for leaks, if a leak cannot be found it may be that you have your flow rate set too high. Make sure you turn the cylinder off by its valve when you are finished using it, as even a small leak can empty your cylinder over time.

Why is my gas pressure lower when it’s cold?

Gas expands as temperature increases and lowers as the ambient temperature drops. This will result in a lower pressure reading. Chorley Bottle Gas Ltd cylinder pressure ratings are filled based on 15ºC

Balloon Gas / Helium

What is the difference between balloon gas and Helium?

Balloon gas is a mixture of Helium and air which is more cost effective for filling balloons.

High grade helium is used in medical and industrial applications.

Chorley Bottle Gas Ltd supplies only the best quality balloon gas from BOC and Air Products.

 

Why do balloon gas filled balloons float?

The helium balloon displaces an amount of air (just like the empty bottle displaces an amount of water). As long as the weight of the helium plus the balloon fabric is lighter than the air it displaces, the balloon will float in the air. It turns out that helium is a lot lighter than air so therefore it floats!! Simple !!

Is balloon gas flammable?

No. Helium is an extremely light gas (its density is 0.169 kg/m3) and is therefore very volatile. It is colourless, odourless, non-flammable and completely inert. It cannot sustain life.

Where do I store my balloon gas cylinder?

You can store your balloon gas (cylinder) indoors or outdoors in an upright position.

For more safety information relating to balloon gas cylinders please refer to our safety information section.

How long will my balloons stay up when I’ve inflated them?

There are many different factors that can affect how long your balloons will stay afloat for. This can depend on the quality and type of the balloons, the ambient temperature of where you have the balloons but in general terms the float times are as follows:

Balloon types

Latex 11” 9-10 hrs

Latex 11” With Hi-FLOAT - 48hrs

Foils 18” 3-4days (brands with XL (Extra Life ) will float approx 3 weeks.

Bubbles- 3-4 weeks

Why don’t my balloons float?

Balloons don't float for a number of reasons. A balloon must be inflated with helium for it to float. If it still does not float, make sure that you are blowing the balloon up to its full size. An under inflated balloon is the most common reason for a balloon not to float. Do not fill a balloon smaller that 9" with helium as they only float for a few hours.

Some very cheap plastic balloons will not float when filled with Helium / balloon gas. This is due to a poor design and manufacture where the weight of the balloon exceeds the lift of the helium gas.

Can I fill up my helium latex balloons a day before the party?

The answer is NO. You have to fill up your helium latex balloons 2-3 hrs before your party, unless you are treating them with HI-Float first, then they should stay up for 48 hours.

 

What is Hi-Float?

HI-FLOAT balloon treatment is a solution of a plastic material dissolved in water. It forms a coating inside latex balloons that greatly reduces helium or air loss. With ULTRA HI-FLOAT, party decorations can be prepared a day ahead of time,.

Helium-filled latex balloons float 25 times longer on average with ULTRA HI-FLOAT, and air-filled latex balloons maintain full size for over one month with ULTRA HI-FLOAT.

HI-FLOAT is very safe. It is nontoxic, non-irritating, noncorrosive, non-flammable and biodegradable. It is similar to the glue on the back of postage stamps.

You can purchase Hi-Float from our shop at the best prices.

Can inhaling helium or balloon gas hurt you?

Yes! Breathing helium can, in fact, kill you — but not because of the helium, rather because the lack of oxygen when you inhale the helium. As you breathe in a balloon full of helium, you are not breathing in any oxygen, which your cells need - usually we get this from the air we breathe.

It is not safe to inhale helium from a balloon (several times in a row). Helium is an asphyxiant. If you breathe mostly helium, it will suffocate you and you will die. Taking a single suck of helium from a balloon so you will talk funny is not dangerous.

Where does helium come from?

The simple explanation is...

Helium is naturally occurring. The helium we use for balloons and other uses mainly comes from mining underground gas pockets of helium.

Helium is extracted in a few places in the world, namely USA, Algeria, Russia and Qatar – the largest contributors of helium to the world markets.

The scientific explanation is....

Helium is the second-most common element in the universe; in our solar system it is mostly on the sun. The helium found on Earth was created over millions of years by the decay of metals and elements underground On Earth it is relatively rare — 5.2 ppm by volume in the atmosphere. Most terrestrial helium present today is created by the natural radioactive decay of heavy radioactive elements (thorium and uranium, although there are other examples), as the alpha particles emitted by such decays consist of helium-4 nuclei. This radiogenic helium is trapped with natural gas in concentrations up to 7% by volume, from which it is extracted commercially by a low-temperature separation process called fractional distillation. Previously, terrestrial helium was thought to be a non-renewable resource because once released into the atmosphere, it readily escapes into space. However, recent studies suggest that helium is produced deep in the earth by radioactive decay, and that large untapped reserves may exist under the Rocky Mountains in North America and in natural gas reserves.

General Facts

» Chemical symbol: He
» Second lightest elemental gas, after hydrogen
» Smallest of all molecules
» Lowest boiling point of any element (-452.1°F, -268.9°C, 4.2 K, 7.6 R)
» Seven times lighter than air
» Conducts sound three times faster than air
» Has five times air's thermal conductivity
» Does not become radioactive under irradiation

Physical Properties

» Colourless
» Odourless
» Tasteless
» Non-toxic
» Inert
» Non-flammable
» Slightly soluble in water
» High thermal conductivity

In the Environment

» Helium is produced continually by the radioactive decay of uranium and other elements, gradually working its way into the atmosphere
» Helium atoms are light enough to escape the Earth's gravitational field and into space
» Commercial extraction from air is impractical because helium's concentration is only about five parts per billion

Balloon Gas Cylinders for Public Use

My gas didn’t last as long as I expected, what should I do?

All our balloon gas cylinders are filled on site to the correct capacity and checked before they leave our depot. We have strict procedures in place to ensure all cylinders are filled to the correct pressure and tested before a customer takes them.
In the unlikely event your cylinder is low on balloon gas then it must have had a leak from somewhere. In that situation when you return the cylinder to us, let us know of your concern and we will check the cylinder at our earliest convenience and if it is found to be faulty then we will refund part of your money.
You must make sure you turn the cylinder off by its valve when not in use or you have you are finished using it, as even a small leak through the inflator or valve can empty your cylinder over time. Helium molecules are that tiny that they can escape through the smallest of holes/leaks.

Where should I store my cylinders?

Containers should be stored upright in a well ventilated area.
Containers should be properly secured to prevent toppling or rolling.

What happens if I lose my copy of the deposit receipt?

Unfortunately you will be unable to receive a refund without your original deposit receipt as proof of purchase. Please keep this safe!

What if I lose the cylinder and/or Inflator?

If you lose any of our loan equipment then I am afraid we will charge you for the replacement items which is £25.00 including VAT for the inflator and current market price for the cylinders which can run into hundreds of pounds!!!!

What If I damage the inflator?

All inflators are tested and checked in your presence as part of the demonstration when you collect the cylinder and inflator. The inflators are tested and checked when you return them and if they are found to be damaged then we charge you a £25.00 replacement fee which we take out of your deposit money.

Do your cylinders have an expiry date?

All gas cylinders require a HSE test usually every 10 years, an industry standard 'test ring' is located around the cylinder valve which shows when it should next be tested. Cylinders are safe to use after the date has passed, but they won't be refilled after being returned to us until they have been retested by one of our accredited test centres.

In the unlikely event of you purchasing a faulty cylinder, what should you do?

Bring your cylinder back to us as soon as possible. Once the cylinder has been returned and tested, if found faulty we will simply exchange the faulty cylinder with a replacement.

Are all cylinders the same size?

Physical dimensions may vary slightly but contents remain the same
The weight of the cylinder may vary but contents remains the same.

Once I pay for my cylinder, does it belong to me?

No. Cylinders belong to Chorley Bottle Gas Ltd at all times. This also means that we are responsible for the cylinders maintenance and HSE testing.

What if I forget to bring the cylinder back within two weeks?

If you forget to return the cylinder within the two week hire period, without a reasonable excuse you will incur a £5.00 per week hire charge.

What if I need the cylinder longer than two weeks?

We can arrange for you to keep the cylinder longer than two weeks but it incurs a £5.00 per week hire charge.

How long do you loan me the cylinder for?

We loan you our cylinder and inflator for a two week period.

Why do you take a deposit on your balloon gas cylinders and inflators?

We take a deposit from customers to make sure our cylinder and inflator are returned to us, returned undamaged and within the two week loan period.

Do I have to pay a deposit on each and every cylinder?

Yes I am afraid you do. A £50.00 deposit has to be paid on all cylinders no matter which size you require, unlike other companies who charge you a bigger deposit the bigger the cylinder you require!  The deposit is fully refundable at any time, the FULL amount! You can keep the cylinder for the two weeks loan period and on return of our cylinder, inflator and production of your original deposit receipt, we will refund you ALL of your deposit paid

How do I purchase my balloon gas cylinder?

Call into our shop to discuss your balloon gas requirements and then choose your size of cylinder, pay for your gas and £50.00 deposit and away you go! Or give us a call to discuss and arrange a FREE same day local delivery.

Do you supply me with an inflator when I loan one of your cylinders?

YES. With all our loan cylinders to the general public we supply an easy to use tilt valve inflator. Full instructions and a demonstration are given on hire of the cylinder.

How many balloons will I get out of your cylinders?

Please see the charts belowinflation-guide  Bottle Gas

Diameter of Balloons3.5L10L20L30L50L
8 130 375 750 1125 1875
9 100 290 580 870 1450
10 60 200 400 600 1000
11 50 160 320 480 800
12 35 110 220 330 550
14 25 75 150 225 375
16 15 50 100 150 250
18 Foil 35 125 250 375 625

NB. Above figures are approx only.

How old do I have to be to purchase a balloon gas cylinder?

You need to be 18 years old to purchase a Chorley Bottle Gas Ltd cylinder

Balloon Gas Cylinders for Trade Use

Why do you not charge rentals on your cylinders?

Here at Chorley Bottle Gas Ltd we own all our high pressure cylinders. We do not have to charge you rental prices as demanded by the big national companies such as BOC, Air Liquide, Linde Gas, Air Products and Energas. With us you never pay a penny in rentals. Simply pay for your gas along with a cylinder deposit of £50.00 and keep the cylinder as long as you need it! Remember we also do not charge for deliverys, collections, enviromental charges or any other hidden charges!

How much are your cylinders of balloon gas?

All our balloon gas cylinder prices are shown here

How many balloons will I get out of your cylinders?

Please see the charts belowinflation-guide  Bottle Gas

Diameter of Balloons3.5L10L20L30L50L
8 130 375 750 1125 1875
9 100 290 580 870 1450
10 60 200 400 600 1000
11 50 160 320 480 800
12 35 110 220 330 550
14 25 75 150 225 375
16 15 50 100 150 250
18 Foil 35 125 250 375 625

NB. Above figures are approx only.

My gas isn’t lasting long, what should I do?

Perform a check on your system for leaks, if a leak cannot be found it may be that you have your flow rate set too high. Make sure you turn the cylinder off by its valve when you are finished using it, as even a small leak can empty your cylinder over time. Helium molecules are that tiny that they can escape through the smallest of holes/leaks.

Why is my gas pressure lower when it’s cold?

Helium expands as temperature increases and lowers as the ambient temperature drops. This will result in a lower pressure reading. Chorley Bottle Gas Ltd cylinder pressure ratings are filled based on 15ºC

Where should I store my cylinders?

Containers should be stored in a well ventilated area.
Containers in storage should be properly secured to prevent toppling or rolling.

Can I transfer gas from one cylinder to another?

Never! This can result in serious and catastrophic accidents.

What happens if I lose my copy of the deposit receipt?

Unfortunately you will be unable to receive a refund without your original deposit receipt as proof of purchase. Please keep this safe!

How do I return an unwanted cylinder?

You can return your cylinder to us at any time for a full refund on your deposit. You must have your original deposit receipt to reclaim any moneys.

Can I swap my 10 Litre cylinder for a 20 Litre or 50 Litre cylinder using the same deposit? (Trade Use)

Yes, no problems you can swap between cylinder sizes.

Do I need to pay another deposit if I need a spare or further cylinder?

Yes, a £50.00 deposit is needed to be paid for each additional cylinder but that will be returned to you on your third exchange.

Do your cylinders have an expiry date?

All gas cylinders require a HSE test usually every 10 years, an industry standard 'test ring' is located around the cylinder valve which shows when it should next be tested. Cylinders are safe to use after the date has passed, but they won't be refilled after being returned to us until they have been retested by one of our accredited test centres.

In the unlikely event of you purchasing a faulty cylinder, what should you do?

Bring your cylinder back to us as soon as possible. Once the cylinder has been returned and tested, if found faulty we will simply exchange the faulty cylinder with a replacement.

I think my cylinder has been under filled, what should I do?

Unlike our filling equipment, which has certified gauges which are routinely calibrated, typical gas contents gauges on your inflator are not, even the slightest knocks can affect them, if it reads less than 2/3 of stated pressure, it may be worth returning the cylinder to us for us to check.

Are all cylinders the same size?

Physical dimensions may vary slightly but contents remain the same
The weight of the cylinder may vary but contents remains the same.

Once I pay for my cylinder, does it belong to me?

No. Cylinders belong to Chorley Bottle Gas Ltd at all times. This also means that we are responsible for the cylinders maintenance and HSE testing. However, there are no time limits on how long you keep the Chorley Bottle Gas Ltd cylinder(s).

Why do you take a deposit from trade customers if you refund it after two exchanges?

We take an initial deposit from trade customers to make sure we have our cylinder returned to us.
In the past we have given trade customers deposit free cylinders and for whatever reason, such as the customer’s business closes down or the customer moving away, the customer has not returned the cylinder. Taking an initial deposit ensures our cylinders get returned to us no matter what goes on with the customer’s ongoing business. BUT remember once the trade customer has exchanged the cylinder twice with us, we will refund your deposit on the third cylinder exchange as a sign of goodwill.

Do I have to pay a deposit on each and every cylinder?

Yes I am afraid you do. A £50.00 deposit has to be paid on all cylinders no matter which size you require, unlike other companies who charge you a bigger deposit the bigger the cylinder you require! The deposit is fully refundable at any time, the FULL amount! You can keep the cylinder as long as you wish and on return of our cylinder and production of your original deposit receipt, we will refund you ALL of your deposit paid. Unlike other companies who only partially refund your deposit or charge you an admin fee for deposit refund. With Chorley Bottle Gas Ltd you get all your deposit refunded no matter how long you have had our cylinder. With our trade customers we will refund your full deposit no matter what after you have exchanged the cylinder two times.

How do I purchase my first cylinder? (Trade Use)

Call into our shop to discuss your balloon gas requirements and then choose your size of cylinder, pay for your gas and £50.00 deposit and away you go! Or give us a call to arrange a FREE same day delivery.

I haven’t got a Chorley Bottle Gas Ltd cylinder; can you fill my old bottles?

No. Sorry, it is illegal for anyone to fill a cylinder which belongs to another gas company

Do you supply me with an inflator when I purchase one of your cylinders?

No. We expect all out trade customers to own their own inflators and gauges. If you do not have an inflator we sell a full range of them at our shop at competitive prices.

Will my regulator fit your cylinder?

Our Chorley Bottle Gas Ltd cylinders are fitted with industry standard BS3 outlet valve (threaded valve) which accepts inflators with a 5/8” BS male thread (screw in fitting) suitable for all UK specification Helium cylinders. Our cylinder fitting accepts inflators and regulators used by many companies such as BOC and Air Liquide.

What proof do you need to see for us to open a trade account?

We will need to see proof of trading such as letterheads, purchase invoices, sales invoices, website details etc etc, basically anything to show that you are a business customer in a related industry.

How old do I have to be to purchase a balloon gas cylinder?

You need to be 18 years old to purchase a Chorley Bottle Gas Ltd cylinder

Beer and Beverage Gas Cylinders for Public Use

How old do I have to be to purchase a beer and beverage gas cylinder?

You need to be 18 years old to purchase a Chorley Bottle Gas Ltd cylinder

Will my regulator fit your cylinder?

Our Chorley Bottle Gas Ltd cylinders are fitted with industry standard mixed gas and CO2 fittings.

I haven’t got a Chorley Bottle Gas Ltd cylinder; can you fill my old bottles?

No. Sorry, it is illegal for anyone to fill a cylinder which belongs to another gas company

How do I purchase my first cylinder? (Public Use)

Call into our shop to discuss your requirements and then choose your size of cylinder, pay for your gas and £50.00 deposit and away you go! Or give us a call to arrange a FREE same day delivery.

Do I have to pay a deposit on each and every cylinder?

Yes I am afraid you do. A £50.00 deposit has to be paid on all cylinders no matter which size you require, unlike other companies who charge you a bigger deposit the bigger the cylinder you require!  The deposit is fully refundable at any time, the FULL amount! You can keep the cylinder as long as you wish and on return of our cylinder and production of your original deposit receipt, we will refund you ALL of your deposit paid. Unlike other companies who only partially refund your deposit or charge you an admin fee for deposit refund. With Chorley Bottle Gas Ltd you get all your deposit refunded no matter how long you have had our cylinder.

Once I pay for my cylinder, does it belong to me?

No. Cylinders belong to Chorley Bottle Gas Ltd at all times. This also means that we are responsible for the cylinders maintenance and HSE testing. However, there are no time limits on how long you keep the Chorley Bottle Gas Ltd cylinder(s).

Why do your beer and beverage gas cylinders cost me more than you charge my local pub?

All our regular trade users such as clubs pubs and restaurants are charged a reduced rate for their cellar gas as they purchase considerably more gas cylinders week in, week out, all year long. Whilst a private home bar user may use a single 10Litre beer gas cylinder in a 3 or 6 month period a licensed trade customer may use 30 or 40 cylinders in the same time.

Are all cylinders the same size?

Physical dimensions may vary slightly but contents remain the same

The weight of the cylinder may vary but contents remains the same.

I think my cylinder has been under filled, what should I do? (Public Use)

Unlike our filling equipment, which has certified gauges which are routinely calibrated, typical gas contents gauges are not, even the slightest knocks can affect them, if it reads less than 2/3 of stated pressure, it may be worth returning the cylinder to us for us to check.

In the unlikely event of you purchasing a faulty cylinder, what should you do?

Bring your cylinder back to us as soon as possible. Once the cylinder has been returned and tested, if found faulty we will simply exchange the faulty cylinder with a replacement.

Do your cylinders have an expiry date?

All gas cylinders require a HSE test usually every 10 years, an industry standard 'test ring' is located around the cylinder valve which shows when it should next be tested. Cylinders are safe to use after the date has passed, but they won't be refilled after being returned to us until they have been retested by one of our accredited test centres.

Do I need to pay another deposit if I need a spare or further cylinder?

Yes, a £50.00 deposit is needed to be paid for each additional cylinder.

Can I swap my 10 Litre cylinder for a 20 Litre or 50 Litre cylinder using the same deposit? (Public)

Yes, no problems you can swap between cylinder sizes.

How do I return an unwanted cylinder?

You can return your cylinder to us at any time for a full refund on your deposit. You must have your original deposit receipt to reclaim any moneys.

What happens if I lose my copy of the deposit receipt?

Unfortunately you will be unable to receive a refund without your original deposit receipt as proof of purchase. Please keep this safe!

Can I transfer gas from one cylinder to another?

Never! This can result in serious and catastrophic accidents.

Where should I store my cylinders?

Containers should be stored in a well ventilated area.

Containers in storage should be properly secured to prevent toppling or rolling.

Why is my gas pressure lower when it’s cold?

Gas expands as temperature increases and lowers as the ambient temperature drops. This will result in a lower pressure reading. Chorley Bottle Gas Ltd cylinder pressure ratings are filled based on 15ºC

My gas isn’t lasting long, what should I do?

Perform a check on your system for leaks, if a leak cannot be found it may be that you have your flow rate set too high. Make sure you turn the cylinder off by its valve when you are finished using it, as even a small leak can empty your cylinder over time.

Which beer gas do I use for which beer?

There are two gases used for your keg beers and ciders. Carbon Dioxide (CO2) and Nitrogen (N2). CO2 makes the beer gassy – N2 makes the beer creamy. Think standard Lager vs Stout. These gases are mixed together for the desired result for a particular beer / cider.

If your keg is Tetley’s Smooth flow, John Smith’s Extra Smooth or Guinness then it will have a high concentration of Nitrogen Gas and a low concentration of Carbon Dioxide Gas.

If your keg is a lager or cider such as Carling, Stella Artois or Strongbow, Stella Cidre it will have a very high level of Carbon Dioxide and a very low level of Nitrogen. For these it’s perfectly ok, and gets perfect results, to use 100% CO2 at the correct balance of pressure.

Guinness, Tetley’s Smoothflow and John Smith’s Extra Smooth always use mixed gas of a concentration of 30% Carbon Dioxide and 70% Nitrogen. The mixed gas is supplied pre-mixed together in the same cylinder and we call this a cylinder of ‘30-70 mixed gas’.

It is always best to get advice from your beer keg supplier for more accurate advice.

Beer and Beverage Gas Cylinders for Trade Use

Which beer gas do I use for which beer?

There are two gases used for your keg beers and ciders. Carbon Dioxide (CO2) and Nitrogen (N2). CO2 makes the beer gassy – N2 makes the beer creamy. Think standard Lager vs Stout. These gases are mixed together for the desired result for a particular beer / cider.

If your keg is Tetley’s Smooth flow, John Smith’s Extra Smooth or Guinness then it will have a high concentration of Nitrogen Gas and a low concentration of Carbon Dioxide Gas.

If your keg is a lager or cider such as Carling, Stella Artois or Strongbow, Stella Cidre it will have a very high level of Carbon Dioxide and a very low level of Nitrogen. For these it’s perfectly ok, and gets perfect results, to use 100% CO2 at the correct balance of pressure.

Guinness, Tetley’s Smoothflow and John Smith’s Extra Smooth always use mixed gas of a concentration of 30% Carbon Dioxide and 70% Nitrogen. The mixed gas is supplied pre-mixed together in the same cylinder and we call this a cylinder of ‘30-70 mixed gas’.

It is always best to get advice from your beer keg supplier for more accurate advice.

My gas isn’t lasting long, what should I do?

Perform a check on your system for leaks, if a leak cannot be found it may be that you have your flow rate set too high. Make sure you turn the cylinder off by its valve when you are finished using it, as even a small leak can empty your cylinder over time.

Why is my gas pressure lower when it’s cold?

Gas expands as temperature increases and lowers as the ambient temperature drops. This will result in a lower pressure reading. Chorley Bottle Gas Ltd cylinder pressure ratings are filled based on 15ºC

Where should I store my cylinders?

Containers should be stored in a well ventilated area.

Containers in storage should be properly secured to prevent toppling or rolling.

Can I transfer gas from one cylinder to another?

Never! This can result in serious and catastrophic accidents.

Do your cylinders have an expiry date?

All gas cylinders require a HSE test usually every 10 years, an industry standard 'test ring' is located around the cylinder valve which shows when it should next be tested. Cylinders are safe to use after the date has passed, but they won't be refilled after being returned to us until they have been retested by one of our accredited test centres.

In the unlikely event of you purchasing a faulty cylinder, what should you do?

Bring your cylinder back to us as soon as possible. Once the cylinder has been returned and tested, if found faulty we will simply exchange the faulty cylinder with a replacement.

I think my cylinder has been under filled, what should I do?

Unlike our filling equipment, which has certified gauges which are routinely calibrated, typical gas contents gauges are not, even the slightest knocks can affect them, if it reads less than 2/3 of stated pressure, it may be worth returning the cylinder to us for us to check.

Are all cylinders the same size?

Physical dimensions may vary slightly but contents remain the same

The weight of the cylinder may vary but contents remains the same.

I am not one of your regular trade customers but I need a delivery of beer gas urgently as I have run out of gas and cannot get my usual supplier to call out immediately with a delivery! What can you do for me?

We will supply you some of our beer and beverage gas as a “one off” but we will need a £50.00 per cylinder deposit and you will need to pay public home use prices. If your usual supplier will not call out to you in a emergency then it is time to look at changing your supplier to Chorley Bottle Gas Ltd as we provide our trade customers with a 24/7 emergency call out service.

Once I pay for my cylinders, do they belong to me?

No. Cylinders belong to Chorley Bottle Gas Ltd at all times. This also means that we are responsible for the cylinders maintenance and HSE testing. However, there are no time limits on how long you keep the Chorley Bottle Gas Ltd cylinder(s).

I have just moved into a new business premises and your cylinders are in my cellar, what should I do?

If you require Chorley Bottle Gas Ltd to continue supplying the beer and beverage gas to the premises please just give us a call to discuss your requirements or arrange a delivery. If you for whatever reason have arranged an alternate beer and beverage gas supplier please call us to arrange the removal of our cylinders.

How often would do you deliver to my business?

We do deliveries as and when you require them all you need to do is give us a call when needed. Or if you like we can do a “milk round” where we call round to your business at regular intervals either weekly or fortnightly. We check your stock of beer and beverage cylinders and replace empty cylinders for full cylinders.

How do I arrange the supply of my first cylinders?

Call into our shop or feel free to telephone us to discuss your requirements. We are happy to call out to your premises for a consultation if required. Then we can arrange a FREE same day delivery if required or deliveries to suit your needs.

I haven’t got any Chorley Bottle Gas Ltd cylinders; can you fill my old bottles?

No. Sorry, it is illegal for anyone to fill a cylinder which belongs to another gas company.

Will my regulator fit your cylinder?

Our Chorley Bottle Gas Ltd cylinders are fitted with industry standard mixed gas and CO2 fittings.

LPG Calor Gas Cylinders

Can I swap my red 13kg Propane cylinder for a Patio Gas cylinder as my new clip on Propane regulator will not fit it?

Yes. The PATIO GAS cylinders are from the same cylinder group as the red 13kg Propane cylinders and therefore can be interchanged.

Please see the last question in this section for the cylinder groups.

I have just bought a new BBQ that uses Propane bottled gas but the new regulator will not fit my old red Propane cylinder, why?

All new BBQ's and patio heaters that are supplied with a propane regulator are now supplied with a 27mm clip on PATIO GAS regulator. This 27mm clip on regulator is different to a standard left handed thread screw in traditional propane regulator. It is intended for the leisure industry and ease of use for customers. This clip on regulator is for use with the Calor Gas PATIO GAS cylinder range.

I would like to swap my Flogas/Maccgas/LPG4U cylinder for a Calor Gas cylinder, will you do this for me?

In most cases the answer would be no, but call us to discuss to see if we can help you out.

Can I exchange my 15kg butane cylinder for a 13kg propane cylinder?

Yes. No problems, you can exchange any cylinders as long as they are in the same cylinder group.

Please see the last question in this section for the cylinder groups.

I have found some unwanted empty Calor Gas cylinders, and I would like to know how to dispose of them, what should I do?

Simply return them to our depot or give us a call on 01257 795700 to arrange a local collection when we are next in your area, free of charge.

I have an empty cylinder which I no longer need and do not have the cylinder receipt of purchase; does that mean that I am unable to claim any available refund?

Unfortunately yes, although we are happy to take the Calor Gas cylinder back from you.

I have ordered the wrong Calor Gas cylinder; will you exchange it for me?

Yes, no problems simply give us a call on 01257 795700 to arrange an exchange.

If I don’t have a Calor Gas cylinder do I need to pay a cylinder hire charge?

Yes, you will need to pay a cylinder hire charge which covers the cost and maintenance of the Calor Gas cylinder. This money is paid to us and we forward this on to Calor gas.

Please see the last question in this section for the cylinder hire charges.

What are the dimensions of Calor Gas cylinders?

 

Cylinder Type/Size Height Diameter
Butane 4.5kg 340 mm 240 mm
Butane 6kg BBQ Gas 314 mm 306 mm
Butane 7kg 495 mm 256 mm
Butane 15kg 580 mm 318 mm
Propane 3.9kg 340 mm 240 mm
Propane 5kg Patio Gas 314 mm 306 mm
Propane 6kg 495 mm. 256 mm
Propane 13kg Patio Gas 580 mm 315 mm
Propane 13kg 580 mm 315 mm
Propane 19kg 800 mm 315 mm
Propane 47kg 1290 mm 375 mm

What is the empty weight of cylinders?

All bottles will vary depending on their size. The weight is embossed on the metal disc on the shroud; this is the weight of the empty cylinder.

How can see how much gas is left in a cylinder?

Calor Gas 5kg, 13kg Patio Gas cylinders and 6kg propane Lites are fitted with Calor's new Gas Trac - an indicator which tells you when you are running low on gas. For all other cylinders, the empty tare weight can be found on a metal disc on the shroud, this gives the weight of the cylinder in pounds and ounces. To convert this to kilograms multiply this number by 0.453592. Once you have the empty weight of the cylinder you weigh the full cylinder on scales, then subtract the empty weight from the cylinder weight. This will give you the weight of gas left in the cylinder, which can then be compared with a full cylinder, e.g. 15kg.

If I return my Calor Gas cylinder do I get the cylinder hire charge back?

As long as you keep your original receipt with proof of hire charge paid and can produce this on return of the cylinder you will get a proportion of the cylinder hire charge back. The proportion refunded is based on the number of years you have had the cylinder. The office will contact you within 3 working days to arrange your refund. Please see the table below.

Number of years since initial hire of cylinder. 1 2 3 4 5 6 7 + 7 yrs
Percentage of cylinder hire charge refunded 70% 60% 50% 45% 40% 35% 30% 25%

How much is the cylinder hire charge and what are the cylinder groups?

For information on the cylinder hire charge and the cylinder hire groups please click here.

Cabinet Heaters

What are the types of gas fires available?

Radiant heaters

super_heat_82-150x150  Bottle Gas

Producing heat similar to that of a traditional log fire; portable radiant heaters work by emitting warmth that transfers to the objects surrounding it. They can be used to heat a variety of rooms and spaces, but mustn’t be used in basements, cellars, bedrooms, bathrooms or garages. It is best to avoid their use in rooms subjected to breezes as severe drafts can effect the flame stability.

As an essential safety feature, most radiant heaters will have an “atmosphere sensing pilot light” that monitors the air surrounding the heater and turns the heater off if insufficient oxygen is available.

Real flame heaters

manhattan_front_600318_2__1-150x150  Bottle Gas

Offering the benefit of a flame but without the inconvenience of a real fire, this form of heater works in the same way as the radiant variety. The only difference is the way the heat is emitted; being radiated by the flames and artificial coals or logs and not a heater plaque. Real flame heaters also have an “atmosphere sensing pilot light” that monitors the air surrounding the heater and turns the heater off if insufficient oxygen is available

Catalytic heaters

cr5000-150x150  Bottle Gas

A portable catalytic heater comprises of a metal grill, and mesh lined with platinum or other catalyst. A valve controls the flow of gas through the mesh which creates heat that is absorbed and radiated by the metal grill. The metal grill then convects the heat and emits infra-red waves, just like a standard infrared or radiant heater. This type of heater is ideal for use in public spaces or areas with a lot of footfall.

If you have any questions regarding the use or purchase of a portable heater, or require any further information on the please do not hesitate to call us on 01257 795700, where one of our experienced staff members will be happy to help.

Where can I use my cabinet heater?

The key to positioning your portable gas heater safely is to choose a spacious and well-ventilated room. Any furniture, curtains or other combustible materials should be arranged at least 1 metre away from the heater to prevent the risk of any items overheating and causing a fire. Many people choose to use their portable gas heater in their living rooms as this is where they spend most of their time at home and can benefit most from the heat provided. This is also often the most suitable room for use; providing the appliance with the space and oxygen levels it needs to function correctly.

For safety reasons we would specifically advise against locating your portable gas heater in any of the following locations:

Your garage or shed

For some, the thought of using a portable gas heater in their garage or garden shed can be appealing, particularly if they are spending time working in these chilly locations. However, with various flammable materials being commonly stored here, it is vital to never use a portable gas heater in these areas.

Bathrooms or showers

Warming your bathroom or shower room during the colder months can be an attractive thought, but we recommend against the use of a portable gas heater in these rooms. This is due to their size, which is often too small to offer sufficient ventilation for a gas appliance.

Your bedroom

Although tempting, never position your portable gas heater in any bedrooms in your home, as there is often an abundance of readily-combustible material in these rooms. This includes bedclothes and coverings, curtains, and soft toys; all of which could be at risk of becoming a fire hazard when placed near a portable gas heater.

High rise flats

LPG cylinders should not be used under any circumstances in high rise unstrengthened large panel system built flats. Mobile heaters may only be used in flats of traditional construction with up to four storeys including any basement storey. If you live in a high rise flat of traditional construction above four storeys tall, you must not use portable gas heaters. Many tenancy agreements for these types of property will forbid their use for this reason

Basements of cellars

As LPG vapour is heavier than air any leakage would accumulate in the basement or cellar and would have no means of dispersing. As a result, the storage of LPG cylinders or the usage of LPG appliances in a basement or cellar is not allowed.

I’m worried about using a cabinet heater are they safe?

Once your heater is securely connected to your gas bottle and ready for use, it is important to make sure that it is operated safely. The following points outline the main considerations to think about when using your gas heater this winter, follow these points and you will have many years of safe and trouble free use from your cabinet heater:

Always turn your heater off before going to bed or leaving your property.

Ensure all the component parts of your unit are well maintained e.g. the heater, regulator, hose, hose connectors.

Do not use aerosols or flammable cleaning liquids or sprays in close proximity to the heater.

Avoid sitting or standing too close to your heater.

Always ensure that the room in use is well ventilated; if it becomes stuffy open windows and doors to allow fresh air in immediately.

Always follow manufacturer guidelines carefully.

Ensure that the position of your heater is away from any flammable materials and is not blocking any escape routes.

Never place clothes or other items over your heater.

Do not move your unit whilst it is in use.

If you suspect a gas leak or there is a fire follow our emergency guidelines

 

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